Privacy Policy

Privacy Policy

Introduction

At https://gilbert-az-relationship-counseling.couplesresilience.com (hereafter referred to as “Gilbert Az Relationship Counseling,” “we,” or “our”), we prioritize the privacy and security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products. We adhere to strict standards set by various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA), including its updated version, the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s User Data Protection Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our digital presence, including:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications or services as an authorized user, granting us access to specific personal information for tailored interactions.
  2. You visit our websites connected to this policy, which may involve tracking your online behavior through various technologies.
  3. We communicate with you via newsletters, emails, phone calls, or text messages/SMS, ensuring compliance with relevant telecommunication laws and regulations.

Personal Data Collection

We collect multiple categories of personal data (hereafter referred to as “Personal Data” or “your information”) for the purpose of providing our services and improving user experiences:

  • Account Information: Details associated with your account creation, such as usernames, passwords, and contact preferences.
  • Payment Information: Credit card numbers, billing addresses, and transaction history for processing payments related to our services.
  • Financial Information: Data regarding your financial status, income, or investment choices, which may be obtained through secure third-party payment processors.
  • Purchase Information: Records of products or services purchased from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, browser types, and operating system details collected from your mobile devices when accessing our apps.
  • Location Data: Geographic coordinates and location-based services data if you choose to enable these on our applications.
  • Feedback: Your responses to surveys, feedback forms, or product reviews that help us enhance our offerings.
  • Social Media Information: User profiles, posts, and interactions from social media platforms when you connect your accounts with ours for seamless sharing.
  • Product Information: Details about products or services you show interest in or purchase through our platform.

We collect this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party data providers who assist us in maintaining accurate records.

Cookies

We employ cookies to enhance your experience on our websites and gain insights into user behavior for analytical purposes. Cookies are small text files stored on your browser or device with the following functions:

  • Strictly Necessary: Ensure basic functions of our websites, such as login sessions and language preferences.
  • Preference: Remember your settings and customization choices to provide personalized experiences.
  • Analytics: Track aggregated data about website visitors to understand user behavior and improve our platform.

You can control cookies through browser settings, but disabling them may impact your access to certain features. For detailed information on cookie management, please refer to your web browser’s help resources.

Your Rights and Choices

Depending on your jurisdiction, you have several rights regarding your Personal Data:

  • Access: The right to request access to the personal data we hold about you and to know how it is being used.
  • Rectification: Ability to rectify inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request for the deletion of your data, except under certain circumstances.
  • Restriction: Right to restrict the processing of your data in specific situations.
  • Portability: Ability to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Ensures that you are not subjected to unfair treatment due to exercising your data protection rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by postal mail at:
[Privacy Team Contact Address]

Changes to Privacy Policy

Gilbert Az Relationship Counseling reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes via our website, email, or other communication channels. Please review this policy periodically for the latest information on how we protect your personal data.

Contact Us

For any questions, concerns, or requests related to privacy, data security, or this Privacy Policy, please reach out to us: